Duo Single Sign-On for Grafana Enterprise

About Duo Single Sign-On

Duo Single Sign-On is our cloud-hosted SSO product which layers Duo's strong authentication and flexible policy engine on top of Grafana Enterprise logins using the Security Assertion Markup Language (SAML) 2.0 or OpenID Connect (OIDC) authentication standards. Duo Single Sign-On acts as an OpenID provider (OP), authenticating your users using existing on-premises Active Directory (AD) or any SAML 2.0 IdP and prompting for two-factor authentication before permitting access to Grafana Enterprise.

Duo Single Sign-On is available in Duo Premier, Duo Advantage, and Duo Essentials plans, which also include the ability to define policies that enforce unique controls for each individual SSO application. For example, you can require that Salesforce users complete two-factor authentication at every login, but only once every seven days when accessing Grafana Enterprise. Duo checks the user, device, and network against an application's policy before allowing access to the application.

Configure Single Sign-On

Before configuring Grafana Enterprise with Duo SSO using OpenID Connect (OIDC) authentication you'll first need to enable Duo Single Sign-On for your Duo account and configure a working authentication source.

Once you have your SSO authentication source working, continue to the next step of creating the Grafana Enterprise application in Duo.

When configuring an application to be protected with Duo Single Sign-On you'll need to send attributes from Duo Single Sign-On to the application. Active Directory will work with no additional setup, but if you used a SAML idenity provider as your authentication source please verify that you configured it to send the correct SAML attributes.

Below you can see the default bridge attributes that automatically map certain attributes from your authentication source.

Bridge Attribute	Active Directory	SAML IdP
<Username>	sAMAccountName	Username
<Email Address>	mail	Email
<Display Name>	displayName	DisplayName
<First Name>	givenName	FirstName
<Last Name>	sn	LastName

Create the Grafana Enterprise Application in Duo

1. Log on to the Duo Admin Panel and navigate to Applications → Protect an Application.

2. Locate the entry for Grafana Enterprise with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. Click Protect to the far-right to start configuring Grafana Enterprise. See Protecting Applications for more information about protecting applications in Duo and additional application options. You'll need the information on the Grafana Enterprise page under Metadata later.

3. The Metadata section contains OpenID provider information about Duo Single Sign-On you will provide to Grafana Enterprise at a later configuration step.

4. Scopes are used by Grafana Enterprise during authentication to authorize access to a user's details. Each scope returns a set of user attributes (claims) that must be mapped to IdP attributes. When an application sends an OIDC request to Duo SSO, the response sends only the claims from the requested scopes.

   We've automatically enabled the following scopes and mapped the listed attributes. You can change the attribute sent from your authentication source by modifying the IdP Attribute name related to each claim:

   • Profile Scope:

     IdP Attribute	Claim
     <Display Name>	name

   • Email Scope:

     IdP Attribute	Claim
     <Email Address>	email

   • Groups Scope:

     IdP Attribute	Claim
     groups	groups

   

5. You can adjust additional settings for your new SSO application at this time — like changing the application's name from the default value, enabling self-service, or assigning a group policy.

6. Keep the Duo Admin Panel tab open. You will come back to it later.

Duo Universal Prompt

The Duo Universal Prompt provides a simplified and accessible Duo login experience for web-based applications, offering a redesigned visual interface with security and usability enhancements.

Universal Prompt	Traditional Prompt

We've already updated the Duo Grafana Enterprise application hosted in Duo's service to support the Universal Prompt, so there's no action required on your part to update the application itself. If you created your Grafana Enterprise application before March 2024, you can activate the Universal Prompt experience for users from the Duo Admin Panel. Grafana Enterprise applications created after March 2024 have the Universal Prompt activated by default.

If you created your Grafana Enterprise application before March 2024, it's a good idea to read the Universal Prompt Update Guide for more information, about the update process and the new login experience for users, before you activate the Universal Prompt for your application.

Activate Universal Prompt

Activation of the Universal Prompt is a per-application change. Activating it for one application does not change the login experience for your other Duo applications.

The "Universal Prompt" area of the application details page shows that this application is "Ready to activate", with these activation control options:

• Show traditional prompt: Your users experience Duo's traditional prompt via redirect when logging in to this application.
• Show new Universal Prompt: (Default) Your users experience the Universal Prompt via redirect when logging in to this application.

The application's Universal Prompt status shows "Activation complete" here and on the Universal Prompt Update Progress report.

Should you ever want to roll back to the traditional prompt, you can return to this setting and change it back to Show traditional prompt. However, this will still deliver the Duo prompt via redirect, not in an iframe. Keep in mind that support for the traditional Duo prompt ended for the majority of applications in March 2024.

Universal Update Progress

Click the See Update Progress link to view the Universal Prompt Update Progress report. This report shows the update availability and migration progress for all your Duo applications. You can also activate the new prompt experience for multiple supported applications from the report page instead of visiting the individual details pages for each application.

Configure Grafana Enterprise

1. Log into your Grafana Enterprise account as an administrator.

2. In the Grafana Enterprise web address bar, make note of your public DNS URL. You will need this later.

   Example: If the URL in your web address bar is https://grafana.example.com/?orgid=1, then your public DNS URL is https://grafana.example.com

3. Open your Grafana Enterprise configuration file. To locate the file, refer to the Configuration file location section of the Grafana "Configure Grafana" article.

4. Search for auth.generic_oauth in the configuration file text.

5. Enter a unique name for your IdP next to name. See the image below for an example.

6. Type signin next to icon.

7. Type true next to enabled and allow_sign_up. See the image below for an example.

8. Type false next to auto_login. See the image below for an example.

9. Return to the Duo Admin Panel. Under "Metadata", copy the Client ID and paste it next to client_id in the Grafana Enterprise configuration file. See the image below for an example.

10. Return to the Duo Admin Panel. Copy the Client Secret and paste it next to client_secret in the Grafana Enterprise configuration file. See the image below for an example.

11. In the Grafana Enterprise configuration file, type openid profile email groups offline_access next to scopes. See the image below for an example.

12. Type false next to empty_scopes. See the image below for an example.

13. Type email:email next to email_attribute_name, email_attribute_path, and login_attribute_path. See the image below for an example.

14. Type profile:name next to name_attribute_path. See the image below for an example.

15. Type groups next to role_attribute_path. See the image below for an example.

16. Type false next to role_attribute_strict. See the image below for an example.

17. Return to the Duo Admin Panel. Copy the Authorization URL and paste it next to auth_url in the Grafana Enterprise configuration file. See the image below for an example.

18. Return to the Duo Admin Panel. Copy the Token URL and paste it next to token_url in the Grafana Enterprise configuration file. See the image below for an example.

19. Return to the Duo Admin Panel. Copy the UserInfo URL and paste it next to api_url in the Grafana Enterprise configuration file. See the image below for an example.

20. In the Grafana Enterprise configuration file, type false next to tls_skip_verify_insecure. See the image below for an example.

21. Type true next to use_pkce. See the image below for an example.

22. Type false next to allow_assign_grafana_admin and skip_org_role_sync. See the image below for an example.

23. Type true next to use_refresh_token. See the image below for an example.

    

24. Save the Grafana Enterprise configuration file to its default location.

25. Return to the Duo Admin Panel. Under "Relying Party", paste your public DNS URL you noted earlier into the Sign-In Redirect URLs field.

26. In the Duo Admin Panel, type /login/generic_oauth at the end of your public DNS URL.

    Example: https://grafana.example.com/login/generic_oauth.

    

27. Scroll to the bottom of the page and click Save.

Learn more about Grafana Enterprise SSO at Grafana documentation.

Using SSO

You can log on to Grafana Enterprise SSO by navigating to your Grafana Enterprise SSO page, which is your public DNS you noted earlier e.g., https://grafana.example.com/login. Click Sign in with (your name) to be redirected to Duo Single Sign-On to begin authentication.

Active Directory Login

With Active Directory as the Duo SSO authentication source, enter the primary username (email address) on the Duo SSO login page and click or tap Next.

Enter the AD primary password and click or tap Log in to continue.

Enable Duo Passwordless to log in to Duo SSO backed by Active Directory authentication without entering a password in the future.

SAML Login

With another SAML identity provider as the Duo SSO authentication source, Duo SSO immediately redirects the login attempt to that SAML IdP for primary authentication. Users do not see the Duo SSO primary login screen.

Duo Authentication

Successful verification of your primary credentials by Active Directory or a SAML IdP redirects back to Duo. Complete Duo two-factor authentication when prompted and then you'll return to Grafana Enterprise to complete the login process.

* Universal Prompt experience shown.

Grafana Enterprise supports SP-initiated authentication only, meaning that you must start your SSO login from that application's sign-in page. You won't be able to add as an application tile in Duo Central for IdP-initiated logins.

Congratulations! Your Grafana Enterprise users now authenticate using Duo Single Sign-On.

See the full user login experience, including expired password reset (available for Active Directory authentication sources) in the Duo End User Guide for SSO.

Enable Remembered Devices

To minimize additional Duo two-factor prompts when switching between and your other Duo Single Sign-On SAML applications, be sure to apply a shared "Remembered Devices" policy to your SAML applications.

Troubleshooting

Need some help? Try searching our Knowledge Base articles or Community discussions. For further assistance, contact Support.