Duo Single Sign-On for Tableau Server

Overview

As business applications move from on-premises to cloud hosted solutions, users experience password fatigue due to disparate logons for different applications. Single sign-on (SSO) technologies seek to unify identities across systems and reduce the number of different credentials a user has to remember or input to gain access to resources.

While SSO is convenient for users, it presents new security challenges. If a user's primary password is compromised, attackers may be able to gain access to multiple resources. In addition, as sensitive information makes its way to cloud-hosted services it is even more important to secure access by implementing two-factor authentication and zero-trust policies.

About Duo Single Sign-On

Duo Single Sign-On is our cloud-hosted SSO product which layers Duo's strong authentication and flexible policy engine on top of Tableau Server logins. Duo Single Sign-On acts as an identity provider (IdP), authenticating your users using existing on-premises Active Directory (AD) or another SSO IdP. Duo SSO prompts users for two-factor authentication and performs endpoint assessment and verification before permitting access to Tableau Server.

Duo Single Sign-On is available in Duo Premier, Duo Advantage, and Duo Essentials plans, which also include the ability to define policies that enforce unique controls for each individual SSO application. For example, you can require that Salesforce users complete two-factor authentication at every login, but only once every seven days when accessing Tableau Server. Duo checks the user, device, and network against an application's policy before allowing access to the application.

Configure Single Sign-On

Before configuring Tableau Server with Duo SSO using Security Assertion Markup Language (SAML) 2.0 authentication you'll first need to enable Duo Single Sign-On for your Duo account and configure a working authentication source.

Once you have your SSO authentication source working, continue to the next step of creating the Tableau Server application in Duo.

Create the Tableau Server Application in Duo

1. Log on to the Duo Admin Panel and navigate to Applications → Protect an Application.

2. Locate the entry for Tableau Server with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. Click Protect to the far-right to start configuring Tableau Server. See Protecting Applications for more information about protecting applications in Duo and additional application options. You'll need the information on the Tableau Server page under Downloads later.

3. Tableau Server uses the Mail attribute, Username attribute, and Display name attribute when authenticating. We've mapped the bridge attributes to Duo Single Sign-On supported authentication source attributes as follows:

   Bridge Attribute	Active Directory	SAML IdP
   <Email Address>	mail	Email
   <Username>	sAMAccountName	Username
   <Display Name>	displayName	DisplayName

   If you are using non-standard attributes for your authentication source, check the Custom attributes box and enter the names of the attributes you wish to use instead.

4. You can adjust additional settings for your new SAML application at this time — like changing the application's name from the default value, enabling self-service, or assigning a group policy.

5. Keep the Duo Admin Panel tab open. You will come back to it later.

Duo Universal Prompt

The Duo Universal Prompt provides a simplified and accessible Duo login experience for web-based applications, offering a redesigned visual interface with security and usability enhancements.

Universal Prompt	Traditional Prompt

We've already updated the Duo Tableau Server application hosted in Duo's service to support the Universal Prompt, so there's no action required on your part to update the application itself. If you created your Tableau Server application before March 2024, you can activate the Universal Prompt experience for users from the Duo Admin Panel. Tableau Server applications created after March 2024 have the Universal Prompt activated by default.

If you created your Tableau Server application before March 2024, it's a good idea to read the Universal Prompt Update Guide for more information, about the update process and the new login experience for users, before you activate the Universal Prompt for your application.

Activate Universal Prompt

Activation of the Universal Prompt is a per-application change. Activating it for one application does not change the login experience for your other Duo applications.

The "Universal Prompt" area of the application details page shows that this application is "Ready to activate", with these activation control options:

• Show traditional prompt: Your users experience Duo's traditional prompt via redirect when logging in to this application.
• Show new Universal Prompt: (Default) Your users experience the Universal Prompt via redirect when logging in to this application.

The application's Universal Prompt status shows "Activation complete" here and on the Universal Prompt Update Progress report.

Should you ever want to roll back to the traditional prompt, you can return to this setting and change it back to Show traditional prompt. However, this will still deliver the Duo prompt via redirect, not in an iframe. Keep in mind that support for the traditional Duo prompt ended for the majority of applications in March 2024.

Universal Update Progress

Click the See Update Progress link to view the Universal Prompt Update Progress report. This report shows the update availability and migration progress for all your Duo applications. You can also activate the new prompt experience for multiple supported applications from the report page instead of visiting the individual details pages for each application.

Generate a SAML Certificate and Key

You must generate a SAML certificate and key before you can enable Tableau Server for SSO. To generate a SAML certificate and key, go to the Using SSL certificate and key files for SAML section of the Tableau Server "SAML Requirements" document. Make sure you save the SAML certificate and key files. You will need them later.

Enable Tableau Server for SSO

1. Log into your Tableau Server account as an administrator.

2. At the top of the page, click the CONFIGURATION tab.

3. In the left menu sidebar, click User Identity & Access. The "User Identity & Access" page opens.

4. Click the Authentication Method tab.

5. Under "Authentication Method", click the drop-down menu and select SAML.

6. Under "SAML", click the Enable SAML authentication for the server checkbox.

7. In your web address bar, copy your domain URL and paste it into the Tableau Server return URL and SAML entity ID fields, under "Step 1". Do not include the port number.

   Example: If your web address is https://ec1-23-45-67-89.compute-1.amazonaws.com:4444/#/configuration, then your domain URL is https://ec1-23-45-67-89.compute-1.amazonaws.com.

   

8. Return to the Duo Admin Panel. Under "Service Provider", paste your domain URL into the Entity ID field.

   

9. In the Duo Admin Panel, under "Downloads", click Download XML.

10. Scroll to the bottom of the page and click Save.

11. Return to Tableau Server. Under "Step 1", click Select File next to "SAML certificate file" and open the certificate file you saved earlier.

12. Click Select File next to "SAML key file" and open the key file you saved earlier.

13. Under "Step 4", click Select File next to "SAML IdP metadata file" and open the XML file you downloaded from Duo earlier.

14. Under "Step 5", type username into the Username field.

15. Type displayName into the Display name field.

16. Type email into the Email field.

17. Under "Step 6", click the Use SAML to sign in from Tableau Desktop checkbox.

18. Click the Use SAML to sign in from Tableau Mobile checkbox.

19. Make sure the Use SAML sign-out for Tableau Server checkbox is not checked.

20. Scroll to the bottom of the page and click Save Pending Changes.

21. In the upper right corner of the page, click Pending Changes and then click Apply Changes and Restart.

22. The "Confirm Restart" pop-up window opens. Click Confirm.

Learn more about Tableau Server SSO at Tableau Server on Windows Help.

Using SSO

You can log on to Tableau Server by navigating to your Tableau Server SSO page e.g., https://ec1-23-45-67-89.compute-1.amazonaws.com. You will be automatically redirected to Duo Single Sign-On to begin authentication.

Active Directory Login

With Active Directory as the Duo SSO authentication source, enter the primary username (email address) on the Duo SSO login page and click or tap Next.

Enter the AD primary password and click or tap Log in to continue.

Enable Duo Passwordless to log in to Duo SSO backed by Active Directory authentication without entering a password in the future.

SAML Login

With another SAML identity provider as the Duo SSO authentication source, Duo SSO immediately redirects the login attempt to that SAML IdP for primary authentication. Users do not see the Duo SSO primary login screen.

Duo Authentication

Successful verification of your primary credentials by Active Directory or a SAML IdP redirects back to Duo. Complete Duo two-factor authentication when prompted and then you'll return to Tableau Server to complete the login process.

* Universal Prompt experience shown.

You can also log into Tableau Server using Duo Central, our cloud-hosted portal which allows users to access all of their applications in one spot. Link to Tableau Server in Duo Central by adding it as an application tile. Once the tile has been added, log into Duo Central and click the tile for IdP-initiated authentication to Tableau Server.

Congratulations! Your Tableau Server users now authenticate using Duo Single Sign-On.

See the full user login experience, including expired password reset (available for Active Directory authentication sources) in the Duo End User Guide for SSO.

Enable Remembered Devices

To minimize additional Duo two-factor prompts when switching between Tableau Server and your other Duo Single Sign-On SAML applications, be sure to apply a shared "Remembered Devices" policy to your SAML applications.

Troubleshooting

Need some help? Try searching our Knowledge Base articles or Community discussions. For further assistance, contact Support.